FAQs

• How are MyShop Rewards for Preferred Customers applied?
  MyShop Rewards are added to your account the day after a purchase on your MyShop site occurs and are automatically applied at checkout on your next 4Life order. Preferred Customers can redeem MyShop Rewards of up to 50% of the wholesale price (before any Instant Discount is applied) of the order.
  
  Example: I have $75 in MyShop Rewards. The wholesale total of my order is $100. I can use $50 of my $75 MyShop Rewards toward that order (50% of $100 is 50).*
• Can MyShop Rewards be used on Loyalty Program orders?
  Yes. Your MyShop Rewards will automatically be applied to any order—including your Loyalty Program order.
• Can I transfer or share MyShop Rewards with another person?
  No. MyShop Rewards are non-transferable.
• Do MyShop Rewards expire?
  No. MyShop Rewards never expire or decrease in value so long as the Preferred Customer has an active account.
• Is there a maximum amount of MyShop Rewards that can be earned?
  No. There is no maximum limit on MyShop Rewards.
• Can people access free shipping on my MyShop site?
  Yes. Customers with orders of $100 or more are eligible for free shipping.**
• Do I still earn free shipping on orders that meet the $100 requirement before my Rewards are applied?
  Yes. If your subtotal reaches $100, you will receive free shipping, even if your Rewards decrease your total.
• What happens if I share my discount with someone and they sign up as a Preferred Customer?
  If someone uses your MyShop site and signs up as a Preferred Customer, you’re automatically converted to Associate (distributor) status. If you do not want to become an Associate, you can “turn off” signups from your MyShop site.
• If I transition from a Preferred Customer to an Associate with a customer signup on my MyShop site, will my MyShop Rewards change from savings on future orders to commissions earned?
  On the first signup where the transition occurs, you would not earn a commission, but a 25% Rapid Reward. This happens because you were not yet an Associate at the time of the customer’s signup; however, any subsequent purchases on your MyShop site become a 25% commission.*
• If I have a 4Life sponsor (an Associate who enrolled me as a Preferred Customer), can new Preferred Customer signups be deferred up to my sponsor?
  Yes. To do this, go into your MyShop settings and change the enroller and sponsor ID to your upline's number. Doing this will allow you to maintain your Rewards in the form of savings.
• What happens to my existing (Preferred Customer) MyShop Rewards when I become an Associate?
  Your (Preferred Customer) MyShop Rewards will remain as MyShop Rewards even after you become an Associate. Those MyShop Rewards will still automatically be applied to your future orders as a discount, until they have all been used. Once an Associate, you will no longer earn Preferred Customer MyShop Rewards; rather, you will earn the 25% MyShop Commission on all MyShop orders.*
• Do I earn a Rapid Reward when I sign someone up and become an Associate?
  Yes. You earn a 25% commission on the first LP order of every new Preferred Customer you personally enroll in the form of a Rapid Reward.